Frequently Asked Questions
Frequently Asked Technical Questions
How do l upload documents on weComply ?
- Step 1 : Login to your account by following this link : login
- Step 2 : Select the compnay profile option on the left-hand side
- Step 3 : Navigate to the Documents on the company profile page
- Step 4 : Select the Add button and navigate to the Documents you want to upload
How do l update my company details?
- Step 1 : Login to your account by following this link : login
- Step 2 : Navigate to Company profile on trhe left and select
- Step 3 : Navigate to Company Details in the first section of the page and update your details
What should l do if l haven't received a verification linklink ?
Email us at support@wecomply.co.za
In the email please provide the email address you used to create the account as well as a letter from the company owner confirming the request.
How do l get my account to 100% completion?
Step 1 : Login to your account by following this link : login
Step 2 : Navigate to the company profile on the left of your screen
Step 3 : Select and fill in your company details
Step 4 : Upload the following documents :
- CIPC
- Tax
- BEE
- Certification
- Covid -19 permit(if applicable to your business)
- Shareholder Documents(ID Documents of the sole proprietor or shareholders)
- Reference Letter(s) (ie. recommendation(s) from clients and other business assocites, or contacts you have worked with , that endorsses your business
- Our team will prioritise your document verfication once you have filled in your cmpany details and upload the above documents.
How do l change my login details?
- Step 1 : Login to your account by following this link : login
- Step 2 : Navigate to the top right of your screen where you will see a notification bell and profile and a profile icon
- Step 3 : Click on the profile icon to change your login details
How do l create an account on Wecomply?
- Step 1 : Follow this link to start the regsitration proccess : register
- Step 2 : Complete the required information and select Register
- Step 3 : Once registered, and we will send a verifiction email to your email addresses
- Step 4 : Open the email and follow the prompts to verify your account
How do l Disable my account?
An account can only be disabled by the owner of the company profile and by using the company email address or the email used to create the account .Contact us at support@wecomply.co.za or call +27 11 706 9006 with th request to disable your account
Please provide the email address used to create the account as well as the letter from the company owner confirming the request.